Important Notice
Important mortgage notices and disclosures about Homebuyer.com services and policies.
Important Notices, in Plain English
Homebuyer.com is completely free to use. We provide educational content, tools, and information to help you understand mortgages and home buying. We never call you, and we don't charge fees for our services. When you use our platform, you may be connected with mortgage lenders, but we don't make loans or credit decisions. We're here to educate and inform, not to pressure you into any decisions.
Last updated: July 14, 2025
Homebuyer.com Important Notices
1. About Our Services
1.1 What We Provide
Homebuyer.com is a free public resource open to everyone. We provide:
- Educational content about mortgages and home buying
- Mortgage comparison tools and calculators
- Information about mortgage lenders and programs
- News and updates about the mortgage industry
- Live chat and guidance services
1.2 What We Don't Provide
We do not provide:
- Mortgage loan origination services
- Financial advice or recommendations
- Credit decisions or loan approvals
- Legal or tax advice
1.3 Why We're Free
We provide these services for free because we believe in knowledge. Our goal is to earn your trust by being as helpful as possible. Our success is measured by how well we serve, and we want you to be satisfied with your experience on Homebuyer.com.
2. Important: We Will Never Call You
2.1 No Phone Calls Policy
Homebuyer.com will never call you. If you receive a phone call from someone claiming to be from Homebuyer.com, it is a scam. We do not make outbound phone calls to users.
2.2 What We Do
- Provide free educational content on our website
- Offer mortgage comparison tools
- Connect you with lenders through our platform
- Respond to emails at hello@homebuyer.com
2.3 What We Never Do
- Make phone calls to users
- Ask for personal financial information over the phone
- Pressure you to take any action
- Charge fees for our services
2.4 If You Receive a Suspicious Call
- Hang up immediately
- Do not provide any personal information
- Report the incident to us at hello@homebuyer.com
- Consider reporting to the Federal Trade Commission (FTC) at ftc.gov/complaint
3. Mortgage Disclosures
3.1 Information Purpose Only
Homebuyer.com provides information about mortgages and financial products for informational purposes only. It is not an advertisement for products. The views expressed are those of the authors and do not represent the policy or position of Homebuyer.com, its officers, parent company, or affiliates.
3.2 Government Affiliation
Homebuyer.com is an information and lead generation website operated by Growella Inc. We are not affiliated with the U.S. Government, Armed Forces, or Department of Veterans Affairs (VA). For official VA information, visit the U.S. Department of Veterans Affairs website or the U.S. Department of Housing and Urban Development. U.S. Government agencies have not reviewed this site, and it is not connected with any government agency. Please contact us if you have questions or suspect fraudulent activity.
4. Information Collection and Sharing
4.1 What We Collect
When you submit information through Homebuyer.com, you are inquiring about lending services offered by third-party lenders. The information we collect may include:
- Contact information (name, email address, phone number)
- Property information (address, purchase price, down payment amount)
- Financial information (income, credit score range, employment status)
- Loan preferences (loan type, term, purpose)
4.2 How We Protect Your Information
This information is stored securely using industry-standard encryption and security measures. We may share this information with third-party lenders to help them respond to your inquiry and provide you with relevant mortgage options.
4.3 Important Limitations
Important: Product or service requirements, including mortgages, are determined by individual lenders. Nothing on this website constitutes a loan commitment or interest rate lock agreement.
5. Contact Consent and Do Not Call
5.1 Third-Party Lender Contact
When you submit a loan request through our platform, you may be contacted by third-party lenders regarding your inquiry. These lenders operate independently and may have their own privacy policies and contact practices.
5.2 Do Not Call Implications
If you are on a Do Not Call list (national, state, or company), please note that lenders may still contact you if you have provided express written consent or have an established business relationship. To stop communications from specific lenders, you must contact those lenders directly.
5.3 Our Contact Policy
Homebuyer.com does not make telemarketing calls and is not responsible for the contact practices of third-party lenders.
6. Equal Housing Opportunity
6.1 Our Commitment
We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers to obtaining housing because of race, color, religion, sex, handicap, familial status, or national origin.
6.2 Non-Discrimination Policy
Homebuyer.com is committed to fair and equal treatment of all users. We do not discriminate based on race, color, religion, national origin, sex, marital status, age, or because all or part of an applicant's income is derived from any public assistance program, or because an applicant has, in good faith, exercised any right under the Consumer Credit Protection Act.
7. Geographic Restrictions
7.1 State Limitations
Our services are not available in:
- New York
- Connecticut
- Other states where prohibited by law
7.2 International Use
Homebuyer.com is intended for use by residents of the United States only.
8. Company Information
Homebuyer.com is operated by:
Growella Inc. 1311 Vine St, First Floor Cincinnati, OH 45202 Contact: hello@homebuyer.com
We are a mortgage information and comparison website. We are not a mortgage lender or broker and do not originate loans, collect personal financial information, or make credit decisions.
9. Additional Information
For details on how Homebuyer.com protects your personal information, visit our Privacy Policy. For our complete terms of service, please see our Terms of Service.
